Previous incidents

December 2023
Dec 11, 2023
1 incident

Level App is down

Downtime

Resolved Dec 11 at 10:30pm EST

Level App recovered.

1 previous update

Dec 04, 2023
1 incident

Delayed Processing of Background Jobs

Degraded

Resolved Dec 04 at 07:50pm EST

Retrospective Report - Queue Incident on December 4th

I am writing to provide a detailed account of the incident that occurred on December 4th. This event, which lasted about four hours, led to a substantial delay in the processing of background jobs, impacting our system's overall performance. Despite this, I am relieved to report that our core remote control functionalities remained operational throughout the incident.

Summary of Events:

  • Initial Detection: At 1:17 PM EST, ...

1 previous update

November 2023
No incidents reported
October 2023
Oct 30, 2023
1 incident

Level API, Agents API, Marketing Website, and 1 other service are down

Downtime

Resolved Oct 30 at 10:50am EDT

Level API recovered.

9 previous updates