Previous incidents
Level API and Agents API are down
Resolved Apr 28 at 01:36pm EDT
Level API and Agents API recovered.
2 previous updates
Level API, Agents API, Marketing Website, and 1 other service are down
Resolved Apr 10 at 08:57pm EDT
Marketing Website recovered.
2 previous updates
Level API and Agents API are down
Resolved Mar 31 at 11:43am EDT
Level API and Agents API recovered.
1 previous update
Linux Endpoint Management
Resolved Mar 25 at 03:00pm EDT
Retrospective
On Friday, March 24th Level had its first real product outage. For about six hours, all Linux devices went completely offline. The outage lasted from about 11 am to 5 pm EST. Unfortunately, during the outage, the Level service also became hung on many existing Linux agents. Those agents are no longer reaching out to the Level API for instructions. The issue that caused them to go offline has been resolved but they are unlikely to come back online without manually restarting ...
3 previous updates