Previous incidents
March 2023
Mar 31, 2023
1 incident
Level API and Agents API are down
Downtime
Resolved Mar 31 at 11:43am EDT
Level API and Agents API recovered.
1 previous update
Mar 24, 2023
1 incident
Linux Endpoint Management
Degraded
Resolved Mar 25 at 03:00pm EDT
Retrospective
On Friday, March 24th Level had its first real product outage. For about six hours, all Linux devices went completely offline. The outage lasted from about 11 am to 5 pm EST. Unfortunately, during the outage, the Level service also became hung on many existing Linux agents. Those agents are no longer reaching out to the Level API for instructions. The issue that caused them to go offline has been resolved but they are unlikely to come back online without manually restarting ...
3 previous updates
February 2023
January 2023