Previous incidents
Level API and Agents API are down
Resolved Apr 28, 2023 at 5:36pm UTC
Level API and Agents API recovered.
2 previous updates
Level API, Agents API, Marketing Website, and 1 other service are down
Resolved Apr 11, 2023 at 12:57am UTC
Marketing Website recovered.
2 previous updates
Level API and Agents API are down
Resolved Mar 31, 2023 at 3:43pm UTC
Level API and Agents API recovered.
1 previous update
Linux Endpoint Management
Resolved Mar 25, 2023 at 7:00pm UTC
Retrospective
On Friday, March 24th Level had its first real product outage. For about six hours, all Linux devices went completely offline. The outage lasted from about 11 am to 5 pm EST. Unfortunately, during the outage, the Level service also became hung on many existing Linux agents. Those agents are no longer reaching out to the Level API for instructions. The issue that caused them to go offline has been resolved but they are unlikely to come back online without manually restarting ...
3 previous updates